IT Equipment, Printers, Software, Solutions and Services

Troubleshooting Your Printer

colleagues working in office in front of computerNothing is quite as frustrating as a finicky printer when you have an important document to print. Here is an essential guide to troubleshooting your printing problems:

Restart Your Printer – Sometimes all your printer needs is to be turned off and back on again. When you call IT about a technology problem, this is always the first thing they suggest, because it frequently works.

Restart Your Computer – There’s a possibility that the printer isn’t having any problems at all, you just have an issue with your computer.

Check the Connections – Check that everything is connected correctly, you’d be surprised at how many issues you can solve this way.

Check the Status – Your printer will sometimes tell you what is wrong with it, so be sure to check the control panel on your computer. It will often tell you exactly what is wrong so you can fix it.

Check the Print Queue – There’s a chance that someone has clogged the print queue, so check to see if any print jobs are queued up. If you have permissions to edit the queue, clear the print jobs that are causing the clog and that should be enough to get everything running smoothly again.

Get a New Printer – If you are continually having issues with your printer, sometimes it is best just to get rid of it and get a new one.

When you need to order printers in Dallas, TX, for your business, contact CESCO Inc. We serve businesses of all sizes in the Dallas area.